We have had the ice maker replaced and the circulating fan replaced. So, I'm thinking of trying this fix that the memo mentions. 1. Final repair guy under one year warranty replaced the ice maker and let us know the refridgertor replacement warranty does not apply to ice maker problem, so stuck with this piece of crap that still spits out water and crushed up ice each use along with having to chip out ice along top of ice maker unit each couple of months. Greetings --- Did you happen to sneak into my house and take pictures of the inside of my ice marker?
After reading all these comments, I have the same problem. If anyone has further questions on my remedy, feel free to reply to this post. 2. In short, the fan air cannot reach the coil under the ice box. With the ice maker on, I get about 2 weeks before it clogs up, with it off, I get about 6 weeks. Or it could be that chunk of ice someone else mentioned blocking the fan...not thrilled about doing all of that. My ice maker has frozen up three times and I sealed up the edges after the second time. The ice maker contains a design flaw - Samsung knows of the problem and has chosen to do nothi8ng to correct the problem nor compensate the customers for the problem. I used a hair dryer to melt it - didn't work. I took very hot water from a kettle and slowly poured it down the hole, then vac'd it again and repeated this process 4-5 times. is refrigerant tube an issue? stay tuned! And that he had done this sucessfully on a few refridgerators already :), Stian... this is a known "fix." I actually had some luck with a 3" aquarium water heater, a flat disk that fit right below the fan. It worked well for over a year then we ran out of ice and I was on my own.I noticed the upper mechanism was total frosted over. You need to be a member in order to leave a comment. I just want to say that I defrost my fridge with a towel and hair dryer. When the fan is not working properly, it does not cool properly.To fix, you have to use a knife, to cut out parts of the plastic and styrofoam on both sides in the back, so that the water buildup can pass trough and not build up.I have a picture here, just when he did his first cut:https://www.jottacloud.com/p/sutcivni/2e4426b24c484649a9c5735006daa7e6You have to cut like this on both sides, break off the plastic. What we have to do is to steam the ice maker and the ice room with the amazing steamer we purchased below.
If you don't think this refrigerator thing is bad, you should see the issue with the washing machine. Thanks. Our dishwasher was replaced after 2 major repairs - had extended warranty- dryer, had an issue, washer had an issue other than recall but microwave I've had replace.... but the darn ice maker 3 time I've had to call for service and it's never been right from the first repair. WE NEED A CLASS ACTION LAW SUIT. the Top Icemaker has been replaced twice and the bottom once. Samsung needs to stick with televisions and maybe phones (given the recent Note 7 fiasco). Ignore my last post. I called to get advice on what to do or who to call for help. And my dear wife tends to leave them open often. 1 year ago and all gaps sealed with silicone. Is their another service bulletin your talking about? So many posts on PROBLEMS with the ice maker! If I let it go too long the ice bucket is almost impossible to remove. Thanks. This will get it done in a few minutes. Samsung knows it's a design issue. The sequence of keys to initiate the Forced Defrost did not work on my model but I was able to find the service manual for my particular refrigerator after much googling.Follow these steps work to initiate the test mode and defrost cycle - 4-1-1. I’ll post an update later but it seems to be better! The longer it went on, the sadder the growl sounded, so we made it a priority to work on it before the motor burned itself out. Just saying ;), Hello again all. They are in completely different locations!
Meanwhile, I'm going to limp along with this one for another year, then junk it and buy a Frigidaire or whirlpool. DA92-00594B is the populated part number. Sign up for a new account in our community. When your Samsung refrigerator ice maker is frozen you can’t just use heat to defrost the icemaker. Then cut the styrofoam.PS: This was done today, so I am not sure this really fixes the issue for me. There is a section marked "here are the steps." You also have to remove the air chute at the top of ice maker with the removal of the one screw in the upper right corner and pry with a blade screwdriver to unfasten a catch on the left. Ours is getting iced up. On October 9, 2016, I noticed that the freezer was not working. They told me that the appliances are built like garbage now. I wonder if that's the final piece of the puzzle. So, if your Samsung ice maker is not working, get the steamer and follow the above link to find out what the problem is and how to fix your Samsung ice maker yourself.
Applied film of vasoline to top of ice house where ice maker meets water feed so caulk wouldn't catch and fold over upon insertion of maker into ice house. What the Samsung tech guy told me to do is "press reset button". We have placed cookies on your device to help make this website better. The Ice maker, fan and damper had all been replaced under ext warranty. I was very impressed with Geek Squad.But yes, if the fridge needs repaired three times within the warranty period, either Samsung or Best Buy/Geek Squad will refund the purchase price or replace the refrigerator. Thanks! The freezer and refridgerator work fine so far. Wish me luck!! If we dump the samsung, it will be replaced with a Frigidaire and never again a samsung even for TVs and cell phones, etc.Jerry. Last August 2017, Samsung replaced the auger with a K revision and also replaced the icemaker. When I accomplished the above, the ice maker functions like the day I purchased the refrigerator., @Jerry... right, and then it happens again a couple weeks (or days) later. Then you try and get the bucket out and it is frozen inside the unit. Calling Best Buy gets you nowhere, as they will only direct you to the manufacturer if the appliance is still under manufacturer’s warranty. I've now purchased a 3" in diameter aquarium heater (7.5 volts) to present local heat source to keep ice from forming, since I cannot eliminate the source of the water. The first time, it fixed the issue for two days; the second time, just one. :-(, The Invisible: I hope not ;)Last time I defrosted my ice maker and reset it, it started generating frost on the top quite fast. - edited Now I just shut the ice off on the door after it runs for a few hours, use the ice until the tray is empty, then turn it back on, SOLUTION: I have the problem with the ice building up, the slushy ice and the water comming out of the ice box.Just had a service technician here, that used a technique that was recently created from Samsung. After reading all of this, it sounds like the control board is going.Any updates or suggestions? Then the ice came out wet and not fully frozen for a whole month.
The damn blue reset button won't even chime. It never went to a black screen or to any other screen. Three days in and bone dry!! It succeeded in preventing the ice formation on the dome for days (while all other hardware [ice maker, fan/auger, ice bucket] removed and ice maker off). About a week prior to October 10, 2016, my icemaker was not working, then I notice that items in the freeze began to thaw. It would be great to see some information about how you went about using the heat gun heating elements to resolve the issue. I think Samsung should be responsible for this obvious defect, but have no idea how to go about it.All I do know is that I am totally ticked off having to spend 30-40 minutes heating the ice maker every week or two. During his visit as he was trying to repair it he yells, "OH NO!!!". Once the majority of the stuck-to-the-unit ice was thawed, I used a screw driver to carefully dislodge all the ice, then completed melted any chunks I couldn’t remove by hand with a hair dryer. There's nothing in the bottom of the freezer compartment or the floor! They sent me a full refund of what the fridge cost and told me I could keep or trash it. thank everyone for the specifics! I took mine apart today including the FAN/DRIVE unit removal. I have a Samsung French door fridge rf263beaesr, it's only about 2 years old, but the ice maker freezes up and doesn't allow ice to drop into the ice 'bucket' and forms a big chunk of ice, I have to pull the bucket out, break up the chunk of ice and rest the ice maker atleast every 2 weeks, any ideas? The problem lies in the back of the ice maker ice room where there is an ice maker fan that will also be frozen. I hoped for the best.
Ice worked fine, but 2-3 days later the fridge fan started to buzz again and then it just stopped making any noise which is when the refrigerator stopped getting cold.I didn't call them back because I figured I would get more of the same type work.This is what I did. He also said he had been doing around 20 ice maker related repairs per week and the success rate has been in the high 90% range. I will be sure to take a pic of the updated controller board when the guy is here today and the back is off the fridge, but I'm not sure it will make that much of a difference for you; it certainly hasn't for us. evidently, a major ice build up. I poured hot water down again and it drained like a charm. I had the same issue but I was "lucky" enough to have Samsung send a repair man out. Boy if I had only seen this post back then. April 25, 2019 - Mediator Selected At the beginning of April, we told you over on our blog that the class action lawsuit over troublesome Samsung ice makers had been ordered by the court into private mediation. I know it's just in the "script" for the people answering the phone, but it should have been removed from that script long ago. and here's something from training class that may be of use... at least it allows me to go over it before I forget it: You may want a technician to check this for you.
The technician replaced the ice maker and told me that they would not fix this unit under warranty if there were any issues with the new unit he installed. Samsung needs to stick with televisions and maybe phones (given the recent Note 7 fiasco).
You want to check out this article on Samsung French Door Ice Maker Freezing Up for the full fix. Does anyone have part number for new controller circuit board? It's because they are made by Electrolux! There is another edge to seal on the same wall/gap as the main compartment. Will never buy Samsung appliances ever again. “fd” is the one you want. Then you have the melt/freeze cycle creating ice chunks, wet ice, ice dams and all sort of problems. This unit has a fan on the top. Since my refridgerator is only 3 years old, I got the whole fix for free. number asc20170602002 dated 5 24 17. Bad valve, bad icemaker, low pressure or pressure over 120psi can cause this. Tired of problems with ice maker. I have had it for 4 years and the last two years I routinely defrost (once I can actually get the tray out) the ice maker every 3-4 weeks. After 9 months of doing this, Home Depot refunded us the full purchase price, plus the cost of the extended warranty. I haven't found a combination of buttons yet that will put it into the defrost mode. I called Samsung. I defrosted the ice maker a few times. My freezer looked exactly like the pictures above, I could not find a solution anywhere, so I figured id take the ice maker apart and put back together, I couldn't make it any worse. Finally I explained the situation to Geek Squad and they ordered all possible parts right then and there so they were already at my house when the repair guy showed up. Disassemble the front component of the ice maker to expose the freon tube from the compressor at the top of the cavity. When it needs replacement, it won't be a Samsung.
If so, I really would like to buy the Flex refrig.
I am not able to get the control panel to respond my pressing the suggested buttons.
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